FAQs

Here are answers to commonly asked questions. If you need more help, please reach out to our support team.

How do I enter a contest?

Browse contests on the Home tab, tap one to view details, then tap Enter Contest. You'll receive $100,000 virtual cash to trade with.

How do I make trades?

Once a contest starts, tap your entry to open it. Select how much you want to trade (25%, 50%, or MAX), then swipe up to buy or swipe down to sell. Swipe left/right to browse different assets.

How are winners determined?

When the contest ends, your portfolio is valued at the closing prices. Competitors are ranked by their final portfolio value, and the top finishers win prizes.

What are credits?

Free contests award prizes as credits. Credits can be used to enter future SwapRoyale contests — they work just like cash for entry fees. If not used, credits expire after 45 days.

When do I get paid?

Winnings are sent to your wallet automatically after the contest ends — usually within minutes. No action needed on your part.

How do referrals work?

Share your referral code with friends. You earn 2.5% of their entry fees when they join contests. Plus, you earn 1.25% from anyone they refer. Rewards are paid automatically.

Is my money safe?

Yes. Your wallet is created and secured by Coinbase, the most trusted name in crypto. Your private keys are protected by secure hardware that even Coinbase cannot access. We never hold your funds — you're always in control.

How do I add funds?

Go to Account → Deposit. You can use a debit card, bank transfer, or Coinbase balance to add funds. You can also send USDC directly on Base.

How do I withdraw?

Go to Account → Withdraw. Use the available withdraw options to transfer money out. You can also send to any external wallet.

What is USDC?

USDC is a stablecoin issued by Circle, fully backed by cash and cash equivalents, with 1:1 redeemability for US dollars. It enables fast, low-cost, and accessible global transactions.

Does SwapRoyale custody my funds?

No. SwapRoyale is a self-custodial wallet app. Our regulated partners custody your funds through the deposit and withdrawal processes.

How do I contact support?

In the SwapRoyale app, go to Settings → Support for assistance. Use https://swaproyale.com/support for any further questions.